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Marketing Communications. Write Right Tip #3: Who's Whose Who?

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by Cathey Tarleton

I remember years ago, when my boss would get those well-crafted direct mail pieces inviting him to join "Who's Who of the American Hotel Industry" for the low low price of only $599. It looked like nonsense, but their hook was good.  Doesn't everyone want to be in the "Who's Who" of their industry? Especially a man who's known by a lot of people whose respect is important to his business.

Respect is important in marketing communications because it builds trust. Blogging, engaging leads with social media, email marketing, even writing letters, are all about building trust as an individual or a brand. When you write right, your content--and thus your brand--looks intelligent, well-designed and otherwise trustworthy.

Today's tip is about the "Who's Who" of writing right. Remember, whenever that gnarly, annoying apostrophe hooks your reader's eye, it had better be in the right place, doing what it's supposed to be doing.

WHO+Apostrophe = Who is. It can be a question or a statement, i.e. "Who's the one who is going to the tweet up with me?" or "She is the one who's bringing coffee to the tweet up."

WHOSE = Belonging to Who. Here we have another crazy-making possessive pronoun that somebody obviously made up after his older brother stuck the apostrophe on "who's" and he had no other choice. "This is the man whose older brother stole our apostrophe." Or "This is the man who's responsible for losing our apostrophe to his older brother."  

Both of them are probably in the Who's Who of ancient grammar.

Regardless of whose fault it is, or whose brother did what to whom (don't get me started on that one), using "who's" and "whose" correctly makes you look like a more intelligent, respected and ultimately trustworthy marketer. So, write right.


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